Privacy Policy

For payqure Home

Introduction

Welcome to Payqure Home ("we", "our", or "us").

This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

By creating an account or using the app, you agree to this Privacy Policy.

Information We Collect

Account Information

• Name
• Email address
• Phone number
• Password, stored securely through authentication providers

Service Information

• Service provider names
• Contact numbers
• Service categories
• Attendance records
• Quantity records
• Billing information
• Payment history
• Advance payment records
• Notes and reminders

Device Information

We may automatically collect device type, operating system version, app version, crash reports, and diagnostic information to improve app performance and reliability.

Analytics and Crash Reporting

We use Firebase Analytics and Firebase Crashlytics to understand app usage, improve reliability, and diagnose crashes. We do not use this information to personally identify users.

How We Use Your Information

• Create and manage your account
• Store and sync your data
• Generate bills, reports, and PDF statements
• Send account verification and password reset emails
• Improve app performance
• Provide customer support
• Prevent abuse and unauthorized access

Data Storage

We use secure cloud services, including Supabase, to store and synchronise your information.

Some information may also be stored locally on your device to support offline functionality and improve app performance.

Data Synchronization

If synchronisation features are enabled, your data may be securely synced between your devices.

Future versions may allow users and service providers to share service information with mutual consent.

We will never share your data with another user without your authorisation.

PDF Statements

The app may generate PDF statements containing service records, attendance history, quantity logs, billing information, and payment records.

Generated PDF files remain under your control and are only shared when you choose to do so.

Sharing of Information

We do not sell your personal information.

We may share information only with service providers necessary to operate the app, to comply with legal obligations, to protect our rights and security, or with your explicit consent.

Data Retention

We retain your information while your account remains active, as necessary to provide the service, or as required by applicable laws.

Account Deletion

You may request account deletion by contacting us at [Support Email].

Upon verification, we will delete or anonymise your personal information unless we are required to retain it by law.

Children's Privacy

This application is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Security

We take reasonable technical and organisational measures to protect your information, including secure authentication, encrypted communication, access controls, and cloud security protections.

However, no method of transmission or storage is completely secure.

International Data Transfers

Your information may be processed and stored in countries where our service providers operate.

Your Rights

Depending on your location, you may have the right to access your information, correct inaccurate information, request deletion, withdraw consent, and request a copy of your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application and updated on this page.

Contact Us

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